Frequently Asked Questions
Everything you need to know about our premium silk pillowcases and your order.
What is the benefit of sleeping on a silk pillowcase?
Silk is a natural fiber that reduces friction on your hair and skin. This helps prevent hair breakage, frizz, and sleep creases, while also helping your skin retain its natural moisture levels throughout the night.
How do I care for and wash my silk pillowcase?
To maintain the quality of the silk, we recommend hand washing or machine washing on a delicate cycle in cold water using a pH-neutral liquid detergent. Always air dry in the shade; never tumble dry.
What is 'momme' and why does it matter?
Momme is a unit used to measure the weight and density of silk. A higher momme count indicates more silk per square inch, making the fabric more durable, opaque, and luxurious. Our pillowcases are crafted from premium 22-momme Mulberry silk.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location. You will receive a tracking number as soon as your order ships.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return your unused and unwashed pillowcase in its original packaging for a full refund or exchange.
Are your silk pillowcases hypoallergenic?
Yes, silk is naturally hypoallergenic and resistant to dust mites, mold, and allergens. This makes our pillowcases an excellent choice for those with sensitive skin or allergies.